Shipping policy

Here is a professional Shipping Policy for Caslih Fashion Official that you can use on your website or Instagram shop page.

Shipping Policy

Effective Date: [Insert Date]
Last Updated: [Insert Date]

Thank you for shopping with Caslih Fashion Official. Please read our shipping policy carefully to understand how and when your orders will be delivered.

1. Order Processing Time

  • All orders are processed within 1–3 business days after payment confirmation.

  • Orders are not processed on Sundays or public holidays.

  • During sales or high-demand periods, processing time may be slightly longer.

2. Shipping Time

Estimated delivery time:

  • Standard Delivery: 3–7 business days (depending on location)

Delivery times are estimates and may vary due to courier delays, weather conditions, or other unforeseen circumstances.

3. Shipping Charges

  • Shipping charges will be calculated at checkout (if applicable).

  • Free shipping may be available on selected orders or promotional offers.

Shipping fees are non-refundable once the order has been shipped.

4. Order Tracking

Once your order is shipped:

  • You will receive a tracking number via WhatsApp, email, or SMS.

  • You can track your shipment using the courier’s tracking link.

5. Incorrect Address

Please ensure your shipping details are correct before placing your order.

We are not responsible for:

  • Orders delivered to incorrect addresses provided by the customer.

  • Delays due to incomplete contact information.

6. Delayed or Lost Shipments

If your order is significantly delayed or appears lost:

  • Please contact us within 7 days of the expected delivery date.

  • We will coordinate with the courier partner to resolve the issue.

7. Damaged Package

If you receive a damaged package:

  • Contact us within 24–48 hours of delivery.

  • Provide clear photos and an unboxing video (if possible).

8. Contact Us

For shipping-related questions, contact:

📧 Email: caslihofficial@gmail.com
📱 WhatsApp: 6238279427
📷 Instagram: @caslihfashionofficial

If you tell me your country and whether you offer Cash on Delivery (COD), I can customize this shipping policy more professionally according to your business model.